We at Barni & Wilma are confident in the quality and taste of our granolas – and we want you to be too.
So that you can try it risk-free, we offer our 30-day money-back guarantee .
How it works:
If you are not satisfied for any reason, you can contact us within 30 days of receiving your order and we will refund the purchase price of the relevant products.
The conditions at a glance:
✅ Applies to all granolas in the online shop
✅ Within 30 days from the delivery date
✅ No need to give reasons
✅ Even if it is opened or broken (but it should be fair and not more than a quarter of the contents of the package are missing) – we want honest feedback
✅ The purchase price will be refunded via the original payment method
Here's how to proceed:
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Send an email to slowfood@barniundwilma.de with your order number and a brief description of which products you would like to return and in what quantity.
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We will contact you within a few working days with a confirmation and a DHL return label
- You now have 14 days to return the package to us
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After returning the item, you will receive a hassle-free refund – promised.
Why do we do this?
Because we want you to feel good about ordering from us.
Our granolas are handmade with love and the finest ingredients. But taste is individual – and if you don't like what you're getting, we want to make it as easy as possible for you.
Zero risk. Full of crunchy joy.
Try it now – worry-free!